Why Sign Up for Our Maintenance Request System?
RENTCafé is our chosen platform to submit maintenance requests and pay rent, and manage your lease. It also helps our team at VIDA streamline maintenance, leasing and customer communication. ​​
RENTCafé lets you:
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Submit Maintenance Requests to our Building Support Team (BST)
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Track the status of your request
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Access resources and updates about building maintenance
How to Sign Up
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Visit rentcafe.com and click Resident Login.
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Click Register
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Enter your property address, name, and email as they appear on your lease.​
Requesting Maintenance
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Log into your account and select "Submit Request"​
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Provide a brief description of the issue and submit it directly to our BST.
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You'll get notified about the progress of your request.
Need Help?
If you have issues or questions, we are here to help. Speak with your BA or send us an email and our support team will be in touch.